We also provide SpreadScript
email and NExS email support
for problem reports and questions. Responses to questions or problems are
typically within 24 hours of the initial report.
When reporting problems please include the following information:
product name (SpreadScript or NExS);
license or serial number;
version;
operating system version and hardware platform;
for NExS, window manager and X server versions;
telephone number and return email address;
problem description;
if the problem is reproducible, send a description of steps which lead to
the problem; and
if possible, include the script or spreadsheet that causes the problem.
